Products that have been altered are not returnable. They also must be returned with their tag. ![]() In your package, CHANEL provides a prepaid shipping label to be attached directly on your return parcel before depositing it at a post office.Įyewear Products may also be returned within a CHANEL fashion boutique.įor health and hygiene protection, cosmetic products that have been unsealed are not eligible for reimbursement.Īll products must be returned in their original packaging and eyewear products must be returned with the accessories provided. Simply complete the return form enclosed with your package (also available on our website if you have created an account) and send us the unused products in their original packaging,along with the return form. ![]() You can return all or part of your order within 30 calendar days from the date of shipping. In case of absence, you will be invited to arrange a new delivery.Īfter 2 attempts of delivery, you will receive a message inviting you to pick up your parcel in a parcel shop within 7 days What are my delivery options ? DHL Home delivery within 4 to 6 business days (10€, complimentary over 50€)ĭelivery Monday to Saturday from 8 am to 6pm
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